SWALOO · OPERATIONS PLATFORM
STATUS: OPERATIONAL
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Multi-organization

Manage multiple organizations
with ease.

Native multi-tenancy with full data isolation, five granular role levels, registration approval workflow, and unique API key per organization.

Native
Tenancy
5
Roles
Unique
API Key
Native multi-tenancy

Every organization
fully isolated.

Each organization has its own space with an auto-generated slug, custom logo, and JSON-configurable settings. All data is strictly partitioned: no information leaks between tenants.

  • Unique slug auto-generated from the organization name
  • Customizable logo and visual identity per tenant
  • Advanced settings stored in JSON (currencies, time zones, preferences)
  • Full data isolation between organizations
  • Every system entity is scoped to its organization
Granular roles

5 role levels
for total control.

The role hierarchy covers every use case: from standard user to super administrator. Each role inherits the permissions of the level below, ensuring a consistent and secure access matrix.

  • ROLE_USER: basic access to view and create shipments
  • ROLE_DISPATCHER: route management, driver assignment
  • ROLE_DRIVER: mobile access, proof of delivery, geolocation
  • ROLE_ORG_ADMIN: full administration of the organization
  • ROLE_SUPER_ADMIN: cross-organization access to all tenants
PREVIEW · /SETTINGS/ROLES
Active organization
S
Swift Delivery
Permission
User
Dispatcher
Driver
Org Admin
Super Admin
View shipments
Create shipments
Manage fleet
Billing
Manage org
System admin
Approval & Registration

Every access
is validated.

Registration requests go through a structured approval workflow. The organization admin reviews each request before granting access, ensuring full control over team members.

  • Registration request with email and target organization
  • Three-status workflow: pending, approved, rejected
  • Validation by the organization administrator
  • Automatic notification on status change
  • Full request history for auditing
API Key & Org switching

A unique API key
per organization.

Each organization receives a unique API key for secure programmatic access. Users belonging to multiple organizations can switch between them without logging out.

  • API key automatically generated at organization creation
  • Secure authentication for third-party integrations
  • Multi-organization membership for a single user
  • One-click organization switch from the interface
  • Tenant context automatically applied to every API request

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Multi-organization | Swaloo