Structure your territory
zone by zone.
From geographic zones to pickup points, assign your drivers, manage your collection points, and configure your return policies for complete logistics coverage.
- 2
- Types
- Yes
- Pickup points
- Configurable
- Returns
Define your zones
with precision.
Define delivery and pickup zones using GeoJSON polygons. Each zone is linked to an organization and has a type (delivery or pickup). Apply zone-based pricing and enable automatic dispatch for optimal coverage.
- ◆Two zone types: delivery and pickup
- ◆Visual map editor to draw polygons
- ◆Differentiated pricing per geographic zone
- ◆Automatic dispatch based on parcel zone
- ◆Zones scoped to the organization for multi-tenant isolation
Collection points
close to your customers.
Create pickup points with a name, full address, GPS coordinates (latitude/longitude), opening hours, and a contact number. Each pickup point is assigned to a zone for routing purposes.
- ◆Name and full address for each pickup point
- ◆GPS coordinates (latitude / longitude) for geocoding
- ◆Configurable opening hours per point
- ◆Contact phone number for the recipient
- ◆Assignment to a zone for routing and dispatch
The right driver
in the right zone.
Assign your drivers to one or more geographic zones. The automatic dispatch system uses this assignment to route parcels to the nearest driver. A coverage dashboard helps you identify understaffed zones.
- ◆Assign a driver to one or more zones
- ◆Automatic dispatch based on driver-zone assignment
- ◆Selection priority by geographic proximity
- ◆Zone coverage dashboard
- ◆Easy rebalancing on overload or absence
Controlled returns,
satisfied customers.
Define return policies per organization with a maximum number of days, an approval workflow, and an automatic refund option. Rules are fully configurable to adapt to every business case.
- ◆Named return policy linked to the organization
- ◆Maximum number of days to initiate a return
- ◆Approval workflow: return subject to validation or automatic
- ◆Automatic refund option (autoRefund) available
- ◆Configurable rules by product type or by customer
See also
Related features
Intelligent dispatch
Automatic route optimization, Valhalla routing, freelance marketplace, and OTP verification.
Driver management
Two modes (employee/freelance), task marketplace, documents, geolocation, and ratings.
Shipment management
Create, track, and manage your parcels end to end. CSV import, Cash on Delivery, PDF waybills.
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