SWALOO · OPERATIONS PLATFORM
STATUS: OPERATIONAL
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Proof of delivery

Prove every delivery
with certainty.

Mandatory photo, digital signature, GPS coordinates, and structured failure reasons: every delivery is documented end to end to eliminate disputes.

Required
Photo
Yes
Signature
Auto
GPS
Mandatory photo

Every delivery
documented with a photo.

The driver must take a photo at the delivery point. The image is timestamped, stored securely, and viewable directly from the shipment details.

  • Photo required to validate the delivery
  • Automatic timestamping of every photo
  • Secure storage with access from parcel details
  • Direct viewing in the admin interface
  • Irrefutable evidence in case of customer dispute
PREVIEW · /SHIPMENTS/SWL-20260422-017/PROOF
SWL-20260422-017
Proof of delivery
Delivered
delivery_photo.jpg1280 x 960 px
Signature
GPS Coordinates
48.8566°N, 2.3522°E
Timestamp
22/04/2026 10:34
Driver note: Parcel handed to the building concierge, 3rd floor.
Digital signature

Recipient signature
on mobile.

The recipient can sign directly on the driver's screen. The signature is saved as an image and linked to the shipment as proof of receipt.

  • Touch signature on the driver's device
  • High-resolution image recording
  • Optional field based on organization policy
  • Proof of receipt linked to the shipment
  • Viewable by the sender and administrator
Automatic geolocation

GPS coordinates
captured automatically.

At the time of proof submission, the driver's GPS coordinates are recorded automatically. The point is displayed on the map and the system detects deviations from the expected address.

  • Automatic GPS capture at proof validation
  • Delivery point displayed on the map
  • Deviation detection between actual position and expected address
  • Latitude and longitude stored with each proof
  • Full traceability of the delivery location
Structured failure reasons

Delivery failures
documented and analyzed.

When a delivery fails, the driver selects a standardized reason from available options and can add a free-text comment. This data feeds analytics dashboards to improve success rates.

  • 5 predefined reasons: absent, refused, wrong address, damaged, other
  • Free-text comment field for the driver
  • Failure statistics by reason and by zone
  • Identification of recurring non-delivery causes
  • Actionable data to optimize routes

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Proof of delivery | Swaloo