SWALOO · OPERATIONS PLATFORM
STATUS: OPERATIONAL
··
v2.4 — VROOM Optimization available

Master every kilometer.
Automate every collection.

SaaS platform for managing and optimizing last-mile deliveries — in-house fleet and freelance drivers in one single interface.

🎁 Alpha Partner Offer: 6 months free on the Pro Plan for the first 5 agencies.
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Importing your first route file takes 45 seconds. No credit card required.
✓ No credit card✓ Setup in 5 minutes✓ Cancel anytime
▦Dispatch
≣Table
⚠Late3
⊙In progress12
⚡ Optimize
🔍 Search by tracking, recipient, city…
📅 28/04/2026
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Collected
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4
SWL-20260428-8117FDATT
HR
Hamza Rzigui
+216 32 539 957
●
Avenue Habib BourguibaHammamet · Delivery
COD 40,00 DT· MEDIUMRETARD
Layers
✓
Tasks
287
All
Pickup
Delivery
✓
Drivers
12
Zones
6
Depots
3
YA
Routes 6Tasks 287Assigned 231Delivered 148Failed 9
Last update 14:32
9:41● ● ●
Today's route
14 / 22 deliveries
SWL-00187
Rue Habib Bourguiba, La Marsa
COD 84 DT~ 8 min
SWL-00188
Av. de la Republique, Carthage
COD 32 DT~ 14 min
SWL-00189
Rue de Marseille, Sidi Bou Said
PREPAID~ 22 min
Scan next package
The platform

An intelligent SaaS platform for last-mile delivery

Legacy solutions only cover one link in the chain. Swaloo unifies parcel creation, dispatch, tracking and accounting in a single multi-tenant tool, built for hybrid fleets.

Managers & Dispatch

VROOM route planning, one-click smart dispatch and multi-depot management. Your routes are automatically optimized, your managers stay in control.

Merchant Module

Dedicated client portal, bulk order import (Excel/API) and real-time tracking. Your e-commerce merchants are autonomous, your team is freed up.

Driver App

Android/iOS app, GPS route sheet, parcel scanning and digital COD collection. Your drivers save time at every stop.

Fleet & Finances

Fuel tracking, scheduled maintenance and flash cash closing in 10 minutes. Every dinar of your fleet is tracked and auditable.

Product capabilities

Manage your deliveries
with total simplicity.

From parcel creation to accounting closure, every step of your logistics chain is covered by a dedicated module — integrated, traceable, auditable.

01 — Multi-channel creation

Four entry channels. One processing flow.

Operator dashboard, dedicated merchant portal, bulk CSV import or public API — every parcel enters the system with a rate automatically validated via RateCard.

  • ✓Self-service merchant portal — your merchants create their shipments without involving your team.
  • ✓Automatic pricing — every parcel is priced via the merchant or organization RateCard, with no manual entry.
  • ✓COD / item value separation — the amount to collect and the declared value are managed independently, for clean accounting.
See parcel creation →
9:41● ● ●
Today's route

14 / 22 deliveries

SWL-00187
Rue Habib Bourguiba, La Marsa
COD 84 DT~ 8 min
SWL-00188
Av. de la Republique, Carthage
COD 32 DT~ 14 min
SWL-00189
Rue de Marseille, Sidi Bou Said
PREPAID~ 22 min
Scan next package
02 — Dispatch & routes

From CSV file to optimal route in 30 seconds.

VROOM v2 computes the shortest routes factoring in time windows, volumes and vehicle constraints. The pickup console orchestrates multi-merchant collections.

  • ✓Pickup console — orchestrate multi-merchant pickups in VIA_HUB (depot pass-through) or DIRECT (pickup → delivery) mode.
  • ✓Downstream pre-assignment — deliveries from a pickup are automatically linked to the next delivery run.
  • ✓Drag-and-drop reassignment — reorganize routes in real time when the unexpected happens.
See the dispatch demo →
Optimization in progress
VROOM v2
Computing 287 stops across 12 vehiclesDistance before: 1,248 km · After: 871 km
Tournee Nord — Ahmed M.
22 stops · 78 km · 6h 12m
−34%
Tournee Centre — Yacine B.
16 stops · 42 km · 4h 48m
−28%
Tournee Sud — Sami K.
19 stops · 64 km · 5h 30m
−31%
Tournee Lac — Rim H.
14 stops · 38 km · 4h 02m
−26%
03 — Tracking & proof

Total visibility, from dispatch to proof of delivery.

Real-time Mercure push to dispatcher and driver. Proof of delivery via photo + signature + GPS. Secure COD capture with recipient OTP. Complete timeline for every parcel.

  • ✓High-precision GPS positioning — updated every 2 seconds via Mercure SSE, no refresh needed.
  • ✓Enhanced proof of delivery — photo, signature, OTP and GPS coordinates, timestamped and tamper-proof.
  • ✓Public tracking link — a branded link per parcel, accessible by the recipient. Reduce support calls by 60%.
Discover real-time tracking →
Sami K. delivered package SWL-00203
12:04:32
04 — Reliable accounting

Every dinar is tracked, every rate is locked in.

RateCard snapshots on every parcel: the rate visible to the merchant is immutable. Explicit merchant overrides for commercial gestures. Automated COD cash reconciliation.

  • ✓Immutable rate snapshot — the applied price is frozen at parcel creation, no retroactive recalculation possible.
  • ✓Traced merchant override — every commercial gesture is recorded with the user, date and reason.
  • ✓Automated COD reconciliation — virtual wallet per driver, QR validation at the depot, signed accounting exports.
See accounting →
Cash collected · Today
14 320,00 DT
↑ 8.4% vs 7-day average
AM
Ahmed M.
14 remittances · validated
3 840,00
✓
YB
Yacine B.
9 remittances · pending
2 215,50
⌛
SK
Sami K.
19 remittances · validated
5 102,00
✓
RH
Rim H.
7 remittances · validated
3 162,50
✓
✓
Remittance of 1 450 DT validated for Yacine B.
Driver balance · 0 DT
05 — Security & Returns

Transparent returns management and Zero Dispute.

No more stock disagreements with your e-commerce clients. Your drivers scan the QR codes of refused parcels and the merchant signs electronically on the smartphone to validate the return. Traceability is absolute.

  • ✓QR scan at return — the driver scans the refused parcel, the proof is timestamped and geolocated.
  • ✓Merchant e-signature — the merchant validates the return receipt on the driver’s smartphone.
  • ✓Complete traceability — every return is documented with photo, structured reason and tamper-proof signature chain.
Return in progress · SWL-00247
QR scanned by driver14:32 · GPS verified · Tunis North Depot
✓
Merchant signature collected14:33 · BoutiqueXpress · Validated
✓
Return closed — stock updatedAutomatic merchant credit
✓ Zero dispute · 100% traceability
Why Swaloo

Built for the realities of field logistics.

Before Swaloo, we spent two hours every evening reconciling each driver's cash — and we always ended up with discrepancies. Today, closing takes 3 minutes, error-free. And our routes use a third less fuel.
KB
Karim Ben Salah
Fleet manager · 38 drivers · Tunis
−32%
Fuel
0 DT
Cash gap
API & Developers

Build on the most flexible platform.

Integrate Swaloo with your Shopify, WooCommerce store or custom ERP via our robust REST API. Signed webhooks, Node.js / PHP / Python SDKs, complete OpenAPI documentation.

  • ✓REST API + GraphQL — versioned, idempotent, fair-use rate-limited.
  • ✓HMAC signed webhooks — delivery, COD, return events, in near real time.
  • ✓Sandbox — free test environment with mock data.
Read the API docs →
create-shipment.js
webhook.json
curl
const shipment = await swaloo.shipments.create({
reference: "ORD-2026-04829",
recipient: {
name: "Leila Trabelsi",
phone: "+216 22 314 098",
address: "Rue de Marseille, Sidi Bou Said",
city: "Tunis"
},
cod: {
amount: 84500,
currency: "TND"
},
window: { from: "09:00", to: "13:00" },
webhookUrl: "https://api.acme.tn/swaloo/hook"
});

console.log(shipment.trackingUrl);

Stop operating in the dark.
Switch to smart logistics.

Set up your first optimized route in under 5 minutes. No credit card. No commitment.

Get started now →
Swaloo — Smart last-mile delivery operations | Swaloo